FAQ
What is a live escape game?
It is a novel leisure activity, designed in Japan, originated when escape games on line were transferred to real life. It is ideal to test your wits while you have fun with your friends, family or colleagues. You will enter into a room, especially decorated for each theme, and together with your team you will have to solve mysteries, puzzles, and follow mysterious clues or find hidden keys in order to find the exit in less than 60 minutes.
A unique and thrilling experience!
Is there a minimum age to play?
Our games are adapted from 7 to 107 years old. Under 7 years old kids lack the necessary maturity to solve our challenges. If some player is over 107 years old, we will be delighted to make an exception and invite him to play for free.
Attention! In all groups must be at least a member over 16 years old. ERM will have the right to ask for identity card.
I am not fluent in Spanish, is that a problem?
Not at all! Our games do not use language, only logic, skill and common sense. Our game masters can speak English for the previous briefing and to send the clues. Therefore, the precedence of the players is not important, logic and skill is universal…
What happens if we are late?
How long is the total “experience”?
Approximately 80 minutes: 15 minutes previous for our staff to give you a welcome and a briefing, and to put in a locker your belongings (coat, bag, cell phone…); 60 minutes of game, and a few minutes more after to take a photo wearing a detective atrezzo. You may choose to become Sherlock Holmes, Miss Marple, Guardia Civil or a detective of the 50’s. And if you wish to buy a souvenir, for sure you will find something nice in our shop (T-Shirts, polo shirt, hats, mugs, etc.)
The person who booked for us cannot come…
What happens if we get “stuck” on the game?
We are two groups and we would like to compete playing the same game. Is that possible?
Do we need special physical conditions?
And do not forget to bring with you a good dose of will to enjoy!
Are the three games the same level of difficulty?
If a player wishes to abandon the game…
I do not feel comfortable being locked in a room for one hour…
Do we have to book in advance?
I have a GIFT VOUCHER. How can I exchange it?
I am interested in organizing an event for my Company. What do you suggest?
ERM is the ideal solution for Companies to escape from routine and doing something especial and enriching.
Our games are the perfect tool to assess the position of each member of the group when building a team. This can also be useful to select staff, improve the motivation and determine the leadership and as an incentive.
We have at your disposal a private room, with the appropriate equipment, where you may meet with your group before the game to fix the goals and/or after to comment the results. We hold up to 30 players per session.
We may organize also caterings (coffee-break, drinks & snacks, brunch, lunch or dinner) as well as personalized gifts if you wish.
Please check with us to design a tailor made event adapted to your needs.
